4.1 Customer’s process understanding: Responsible for having a clear understanding of
customer’s production plan for the year, trend analysis and purchasing strategy.
4.2 Sales & Marketing:
4.2.1 Responsible for sales of Company products to the existing customer and maintain the existing business. Also to ensure delivering value to customers through our products & services while
realizing organization’s targeted earnings and to achieve the budgeted sales and gross margin
of the business by -
- Retaining the market share of existing products supplied.
- Getting price increases as per the business strategy.
- Generating new business.
4.2.2 Promote Company products and performance benefits to client with continuous after sales
service support and convince customer to enhance productivity by -
- Trial of new products and establishing the performance of the same
- Implementation of Marketing & Technology solutions
4.3 Contract Management / Purchase order: Responsible for timely enquiry for all contract
renewal, on time submission of offers, providing necessary data for preparing the proposals
and securing orders/contracts.
4.4 Receivables Management:
4.4.1 Payment realization, weekly update on collection made based on the agreed payment terms
as mentioned in purchase order.
4.4.2 Reconciliation of Accounts and closure every quarter and settle the disputed issues.
4.5 Customer Reviews / meetings: Conducts regular status and strategy meetings with the senior
management team of customer to understand their needs and link them to the organization's
product/service offering strategies.
4.6 Customer complaint handling:
4.6.1 Constantly evaluate the performance of a product at the site and regular coordination with the
respective departments to initiate corrective actions to avoid failure.
4.7 Market / Competitor’s intelligence: To evaluate competitor’s activities in terms of Sales,
applications, qualities, pricings and deliveries of their products.
4.8 Monthly Reporting: To prepare and submit monthly reports (by 2nd of every month) comprising
details of –
- Monthly sales
- Collection
- Technical Report
- Competition information
- CCAR status
- Major events at site
4.9 To ensure strict compliance of Approval procedures implemented by management from time
to time.
Graduate in Engineering (Metallurgy / Ceramics / Mechanical)
Experience:
8 -10 years of heavy industry experience or > 4 years in Refractory / Iron & Steel industry with at least
3 years in a position of similar responsibility
Knowledge:
In-depth understanding of concepts and principles of Company Products and applications and
Iron & Steel making process and knowledge of these elements in Company business.
An exposure in steel plant with understanding of Vietnamese market situation
Comprehensive understanding of how the local sales integrates with the regional business to
contribute to achieving the business goals of Company.
Substantial exposure to Contract Management in Iron & Steel plant.
Basic commercial awareness related to Company business and awareness of the competition
with the understanding of how each competitor differentiates themselves and latest
developments or changes of market conditions in the Iron & Steel industry sector.
Basic Understanding of Product Manufacturing processes
