Report to: Production Operation Director
Key responsibilities:
1. It shall be the responsibility of the Operation Director /General Manager to ensure that the QA Manager understands this Job Description.
2. It shall be the responsibility of QA Manager to understand and perform below (but not limited to) functions
• Directs and coordinates all activities of the quality management function in the plant and its interface with other functions in the company.
• Establishes and maintains quality assurance standard procedures, methods, facility and equipment to meet customer requirements.
• Establishes and maintains customer relation programs in plant matters relating to quality.
• Directs and implements quality training and development programs to maintain the competence and technical skills required for the effective performance of the plant Quality Assurance Department.
• Establishes and analyzes quality areas, including quality goals, quality problems, defective materials, claims and customer quality problems. Advises plant management and the Production Department of the results of such analysis.
• Establishes and maintains an employee relations climate of trust and confidence that will discourage third party interference or establishes and maintains an employee relations climate of trust and confidence with employees, their union steward, and representatives which will promote achievement of plant and company goals.
• Initiates, reviews, masters, and follows all SOPs for QA Manager’s areas of responsibility.
• Establishes and maintains effective work relationships within the department, the division, the group, and the company. Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.
• Maintains awareness and complies with hazardous waste management and other environmental management requirements in the workplace by attending scheduled training sessions.
• Communicates with the Emergency Coordinator (EC)and/or the Environmental Focal Point/ Environmental Manager (EFP/EM),or designated responsible person/people regarding environmental management activities.
• Recognizes waste streams and minimizes waste generation, through prudent use of materials, proper disposal and segregation as directed during training or by the EC and/or EFP/EM. Understands and practices proper accumulation and storage requirements for wastes.
• Understands and responds effectively to the EC instructions during emergencies by being familiar with emergency procedures, equipment, and systems, as necessary. Implements contingency plan to the level required by the position.
• Understands, completes, and maintains environmental documentation for which the individual is trained, or as directed by the EC, EFP or EM (i.e., inspections, labeling, record keeping, maintenance of equipment, etc.). Maintain 2-way communications with the EC, EFP or EM on the status of assigned responsibilities.
• Oversees the application and administration of the Infinity system within the plant.
• Works with material suppliers on quality issues and cost reductions.
• Administers customer and vendor claim reimbursement systems.
• Performs leaker awareness training at the customer level.
• Assist the QMR in his/her responsibilities
• Bachelor’s Degree in a Technical Discipline.
• At least 5 years of experience with Quality in a manufacturing environment with evidence of increased responsibility and leadership. Prior experience as a Quality Manager is required.
• Thorough knowledge and experience with ISO 9001 and/or other Quality Management Systems. Lead Auditor certification is preferable.
• Ability to work independently within parameters set by management.
• Ability to negotiate with customers to promote or sell ideas or concepts.
• Communication. Ability to communicate effectively, write effectively, read, comprehend, and follow complicated verbal and written instructions.
Please submit your updated CV to hong.nguyen@talentviet.com or directly contact Ms. Hong at 3910 1126 – ext 106
